We've extended our usual limit for returns just for the festive season so you can buy with the guarantee that any item(s) purchased after 1st November 2020 can be returned up until Tuesday 12th January 2021 for an exchange or an online DC credit note.
Store / Telephone / Whatsapp Orders
Any orders bought in store or through our COVID telephone click and collect service will be exchange or credit note only up to Tuesday 12th January 2021.
We are happy to refund or exchange any item (including sale) Items must be returned within 14 days of arrival. Goods returned after 14 days will be offered a credit or exchange, no goods will be accepted after 28 days. This does not effect your statutory rights.
Please make sure you have completed the following steps before sending your return.
4/5 Olive Street
Tyne & Wear