Designer ChildrenswearDesigner Childrenswear

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Delivery Details

Delivery Methods

UK

SHIPPING OPTIONS

  COST

DELIVERY TIME

DETAILS

 Standard - see   Royal Mail below

 £3.95

 2-7 working days

Spend over £150 to get free standard delivery

 Next Working Day

 £5.95

 Next working day

Order before 2pm, Monday - Thursday Only check below for avilable postcodes 

 Saturday Delivery

£8.00

 Saturday

Order before 2pm Friday for Saturday Delivery Only

 Collect In Store*

 £0.00

 

An email will be sent when your order is ready to collect

Please Note - Prices shown above and at checkout are to be used as guide only, Your item(s) may be subject to additional postage cost - for example if your parcel weighs more than 2kg. You will be contacted before your order is dispatched to advise of any additional charges.

 

If your parcel total value is under £100 it will be sent with Royal Mail

If your parcel total is £100+ it will be sent with a courier

 

ROYAL MAIL orders

Due to planned Royal Mail strikes we will have no standard delivery collections on these dates (see below) your parcel will be collected on the next available working day.  

If you require your item sooner please select Next Day or Saturday Delivery where applicable and we will dispatch your order with one of our alternative couriers.

If you have any queries please do not hesitate to contact us on 0191 5102736 or at customerservice@designerchildrenswear.com

  • September 30th 2022 
  • October 1st, 13th, 20th, 25th, 2022
  • November 2nd, 3rd, 4th, 8th, 9th, 10th, 14th, 15th, 16th, 23rd, 24th, 25th, 28th, 30th, 2022
  • December 1st, 2nd 2022

 

COLLECT IN STORE

* Collect In Store orders will be held for a maximum of 21 days.  If not collected, your order will be refunded to your original payment method and your items returned to stock.

If you are unable to collect your order, please contact us on 0191 510 2736 and arrange delivery. 

We are committed to processing and dispatching your orders in keeping with your expectations. We aim to dispatch your order within 48 hours (24 hours for next day), however, Please note there may be a delay in dispatching during busier periods such as holidays, sale periods, Black Friday and Christmas.  

 

FREE UK DELIVERY ON ORDERS OVER £150

Orders placed Monday to Friday up to 2pm (excluding bank holidays) will normally be dispatched within 48 hours. Orders placed after 2pm on a Friday will be dispatched the following Monday. Please note there may be a delay in dispatching during busier periods such as holidays, sale periods, Black Friday and Christmas. If you need your item(s) urgently please use NEXT DAY DELIVERY or SATURDAY DELIVERY at checkout.

Any orders for NEXT DAY DELIVERY must be placed before 2pm to be processed in time for our courier partners collect.  Any orders placed after 2pm will be dispatched the next working day. Please note that our range of next day delivery services are not available to the following postcodes: AB31-38, AB41-56, EI, FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99,TR21-25, ZE

Once parcels are dispatched, a unique tracking number will be emailed to you. This tracking number can be used to track your order. 

 

BANK HOLIDAY (UK)

There will be no courier pick ups / deliveries on UK Bank Holidays.  

 

 

EUROPEAN and INTERNATIONAL DELIVERY  

All charges are calculated at the checkout, If your country is not listed please contact Customer Services to enquire about delivery options and charges.

Deliveries to Europe can take 5-7 working days 

International deliveries outside of the EU can take 10-14 working days.

These times are an estimate and during busy times we may experience delays, please allow a full 25 working days for all international deliveries.

Once your parcel arrives in your country it may be liable to customs duty/ import tax. It is your responsibility to pay this. Your item may be held at your local customs office until this has been paid. 

Please Note - Prices shown at checkout are to be used as guide only, Your item(s) may be subject to additional postage cost - for example if your parcel weighs more than 2kg. You will be contacted before your order is dispatched to advise of any additional charges.

We (Designer Childrenswear Ltd) reserve the right to cancel any order at any time.



CUSTOMS AND DUTIES

Once your parcel arrives in your country it may be liable to customs duty/ import tax. It is your responsibility to pay this. Your item may be held at your local customs office until this has been paid. 

 

PARCELS RETURNED TO DESIGNER CHILDRENSWEAR DUE TO INCORRECT ADDRESS

If a parcel has to be returned to us because:

- the customer has not collected the item

- the customer is not available when the delivery attempt is made

- the wrong delivery address and/or contact details have been entered

 Any extra postage-related costs that Designer Childrenswear incur to retrieve the parcel will be payable by the customer.